4031 nw 2nd avenue miami florida 33127

Mon – Fri: 11am-7pm
Sat: 12pm-5pm
Sun: CLOSED

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Transparent Pricing — No Hidden Fees

At JONHSONFIREARM, we believe in complete transparency. All applicable charges are clearly displayed at checkout, and there are no hidden or unexpected fees added without your knowledge or consent.

What you see at checkout is what you should expect to pay. We are committed to providing clear pricing, honest communication, and a trustworthy customer experience from start to finish.

Which payment methods are accepted in the Online Shop?
  • We accept a variety of secure payment options, including:

    • APPLE PAY

    • CASH APP

    • Major Credit Cards (Visa, Mastercard, American Express, Discover)

    • Zelle

  • Where can I choose my payment method? All available payment options will be presented clearly during the checkout process. Once you proceed to the final step of your order, simply select your preferred payment option before placing the order. make sure to read the instructions.

  • Is my payment secure? Yes. All credit cards transactions are encrypted and processed through secure payment gateways to ensure your personal and financial information remains protected.

  • Can I split my payment between two methods? Currently, orders must be completed using a single payment method at checkout.

How long will delivery take?

Delivery Information

Orders are typically delivered within 3- 5 business days. However, unforeseen circumstances, including political events, transportation disruptions, customs delays, or other circumstances beyond our control, may occasionally affect delivery times.

In such cases, delivery may take up to 14 days. We appreciate your patience and understanding, and we will do our best to keep you informed of any significant delays.

How secure is shopping in the Online Shop? Is my data protected?

How Secure Is My Data?

At JONHSONFIREARM, we take your privacy and data security seriously. We use appropriate security measures to help protect your personal information and maintain a safe shopping experience.

Your information is handled responsibly and is not intentionally shared with unauthorized third parties. We also encourage customers to use secure connections and protect their account information when shopping online.

Your privacy matters to us, and we are committed to protecting your information throughout your experience with JONHSONFIREARM.

What exactly happens after ordering?

Depending on your selected payment method, you may need to contact our support team via Live Chat or Email to verify your payment,so we can process your order promptly.

Once your payment is successfully verified and confirmed:

  1. Status Update: Your order status will immediately update to Completed.

  2. Fulfillment: Your items will enter the shipping queue, and you will receive tracking information as soon as your parcel is dispatched.

Complete Revised Page

Payment Methods & Checkout Instructions

We aim to make your checkout experience seamless and secure. All available payment options are clearly displayed during the checkout process. We currently accept:

  • Digital Walltes: Revolut 

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover

  • Direct Transfer: Zelle, Apple Pay and Cashapp

How to Complete Your Order

  1. Select Payment: Choose your preferred payment option at checkout and submit your order.

  2. Verify Payment (If Required): Depending on the payment method used, please contact us immediately via Live Chat or Email with your payment reference or receipt so our team can verify the transaction.

  3. Order Completion & Shipping: As soon as your payment is confirmed, your order status will automatically update to Completed, and we will initiate the shipping process right away.

Need assistance with your transaction?

Reach out to our 24/7 customer support team via Live Chat or email us at costomerservice@johnsonfirerm.com for immediate help.

Do I receive an invoice for my order?

Order Invoice

Yes. Once your order has been successfully placed, an invoice will be sent to the email address provided during checkout.

The invoice will clearly show your order details, including the items purchased, quantities, applicable charges, total amount, and payment information, so you have a complete record of your purchase.

We believe in clear communication and transparent transactions, and we’re always here to assist if you have any questions about your invoice.

Send us an email

CUSTOMERSERVICE@JOHNSONFIREARM.COM